Returns and Replacment Policy

We strive to ensure the highest quality of our products/services. If you are not completely satisfied with your purchase, please review our return and replacement policy below:

Returns:

• Items may be returned within 14 days of the purchase date with proof of purchase (invoice/receipt).

• Returned items must be in their original condition, unused, and in the original packaging.

• Certain items, such as [non-returnable items like beachwear, customized items], are not eligible for return.

• Customers are responsible for return shipping costs unless the item was defective or incorrect.

Replacements:

• If you receive a defective, damaged, or incorrect item, please contact us within 3 days of receiving your order.

• We will inspect the issue and offer a replacement, exchange, or refund as applicable.

• Replacements are subject to product availability. If a replacement is not available, a refund may be issued.

Process:

1. Contact us at [support@lilkuwait.com or +965 67744558] with your order details and reason for return/replacement.

2. Our team will review your request and provide return shipping instructions if applicable.

3. Once the item is received and inspected, we will process your replacement or refund.

For any questions, feel free to reach out to us.